Terms & Conditions
Please read this carefully
These “terms and conditions” and “mentions légales” are issued by S.A.R.L. Limited as (“the operator”) and form part of the contract between the operator and you, and govern the terms on which the operator offers holiday services.
No contract shall be formed between you and the operator until you have received confirmation that the operator has accepted your booking. The completion of a booking form or receipt of the confirmation documentation confirms acceptance of the operator’s terms and conditions. It is the responsibility of the person booking the holiday (“the group leader”) to ensure that all members of his/her party are aware of these terms and conditions.
“We”, “Us” or “Ours” means the Operator.
Cancellation By You
Deposit:
You can only cancel your holiday by sending us notice in writing by post. Your cancellation is only effective from the date we receive your written notification.
If you cancel, you will forfeit your deposit.
However, if we are able to re-let your holiday, we will refund a part of the holiday price up to the amount we obtain from the re-letting, less the transferring fee (varied) and the administration charge of €30.
Full reservation paid:
You can only cancel your holiday by sending us notice in writing by post. Your cancellation is only effective from the date we receive your written notification.
If you cancel, you will forfeit your deposit. Any cancellation made during the 8-week period where the full amount should be paid, you will forfeit your full payment.
However, if we are able to re-let your holiday, we will refund a part of the holiday price up to the amount we obtain from the re-letting, less the transferring fee (varied) and the administration charge of €30.
Rules
The Group Leader is responsible for ensuring that members of the party follow all safety regulations and other directions at the site. We reserve the right to refuse admission or to remove you from the site if you or any members of your party do not follow such safety regulations. In that situation, we will not have any further responsibility or liability. We shall not be liable for any costs, loss, or damage, and no refunds will be made.
All Inclusive Anglers: You will be asked to pay a security deposit of €100 per person on arrival at the venue. All persons are responsible for any damage done or loss sustained to any facilities and fishing package at the site during the stay.
Drive and Survive Anglers: You will be asked to pay a security deposit of €50 per person on arrival at the venue. All persons are responsible for any damage done or loss sustained to any facilities and fishing package at the site during the stay.
If, in the reasonable opinion of the Manager of the site, you or any member of your party is unsuitable to remain at the site because of suspected or actual influence of drugs or alcohol, or because of irresponsible behaviour likely to cause danger to themselves, other persons, fish, or property, then you and/or members of your party can be removed from the site. In that situation, neither the Manager nor we will have any further responsibility or liability. We shall not be liable for any costs, loss, or damage, and no refunds will be made.
You also agree to the following regulations:
- Mentions légales
- Dog regulation
- Fishery rules
- Safety acceptance form
- Fishing Holiday Participation
- Disclaimer Under 18s
Travel
We only offer the services described in the brochure. It is your responsibility to ensure that you make appropriate travel arrangements.
It is no part of our contract to supply you with travel arrangements, nor can we accept any liability whatsoever in this regard.
Details
We take every reasonable precaution to ensure that all details in the brochure are accurate. There may, however, be small differences between the actual services offered and their description in the brochure. Occasionally, some facilities or services may become unavailable or subject to restriction. We cannot accept responsibility for any inaccurate, incomplete, or misleading information except in the case of negligence by us.
This Contract
This contract is governed by French law. We and you are agreed to submit any dispute to the exclusive jurisdiction of the Courts of France in Rodez
Liability
You must take all necessary steps to safeguard your personal safety. We accept no liability for any death or personal injury unless this results from the negligence by us or our employees (provided they were at the time acting in a course of their employment).
We will not be responsible for any injury, illness, death, loss, damage expense, cost, car damage or other sum or claim of any description whatsoever which result from any of the following:
(a) the fault of either you or a member of your party; or
(b) the fault of any third party; or
(c) an event or circumstances which we could not have predicted or avoided even after taking all reasonable care; or
(d) the fault of anyone not carrying out any work for us.
the maximum amount we may have to pay you for any and all claims or part of claims which do not involve personal injury, illness or death is limited. The maximum amount we will found liable to you on any basis, is twice the price of the holiday. (Excluding amendment charges) This maximum amount will only be payable when you have not received any benefit at all from your holiday.
Payment
You will pay a non-refundable deposit of €150 per fisherman when you book your holiday.
The balance of your payment is due to be paid 8 weeks before arrival.
In the event that you do not make a payment in full by the due date of your holiday, it will be cancelled and the cancellation charges will apply.
We reserve the right to increase or decrease the total holiday price by no more than 5% without notice before full payment of your booking is made.
Amendments
If you wish to amend details of your holiday, we will try to accommodate you in the booking year only. We are, however, not bound to accept any amendment. Any request for amendment should be made in writing, and any amendments to your holiday will attract a non-refundable administration charge of €30 per person. No amendment can be made for the following seasons.
Occasionally, we have to make changes to the holidays. We therefore reserve the right to amend your holiday. Except where you have failed to make payment, we will offer you the choice of a full refund of all money paid to us or the purchase of an alternative holiday (if available), with you paying or receiving a refund in respect of any price difference.
In all cases, our liability is limited to either a refund of the price or the offer of an alternative holiday (where available), and we cannot meet any costs or expenses you incur as a result of any cancellation or change. No compensation is payable, and no liability offered other than a refund of the money you have paid or an alternative holiday. Claims for compensation for loss of enjoyment or other expenses not arranged with us, including travelling expenses or travel tickets, are specifically excluded.
Minor changes do not entitle you to cancel or change to another holiday without paying our normal charges.
Force Majeure
We cannot accept liability, and no compensation will be payable where the performance or prompt performance of our contract with you is prevented or affected by “force majeure”. In these terms, “force majeure” means any event that we or any other supplier of the services in question could not, even with due care, have foreseen or avoided. This may include war, threat of war, riot, civil strife, industrial action, terrorist activity, natural or nuclear disaster, fire, adverse weather conditions, and all similar events outside our control.
People Aged Under 18
The Group Leader must be over the age of 18. It is the Group Leader’s responsibility to ensure the safety of any member of the party under the age of 18.
A Fishing Holiday Participation Disclaimer Under 18s will have to be signed on arrival.
Insurance
It is your responsibility to ensure that you have adequate travel and personal insurance to cover all instances of personal injury, loss, and/or damage to property and/or medical expenses. The booking of a holiday is confirmation by the Group Leader, to us, on behalf of the group, that appropriate insurance is in place.
It is your responsibility to read your policy details carefully and take them with you on holiday. It is your responsibility to ensure the cover you purchase is adequate for your particular needs.
Passport/Visa/Vaccination
It is recommended that you and each and every member of the party possess a valid passport and visa (if applicable). It is your responsibility to ensure that you have any applicable vaccinations before you travel. If you fail to obtain any relevant documentation or vaccinations before your travel, you are solely responsible for any costs, loss, or damage which you incur as a result of that failure. We shall not be liable for any costs, loss, or damage, and no refunds will be made.
Data Protection Policy
You consent to our use of any personal details provided to us for our own internal administrative purposes and for future marketing. If you provide us with fax, phone, or email details, you authorise us to contact you using that method. If you decide that you no longer wish us to communicate with you, or the details we hold for you change, or you decide to register with the telephone preference service or the fax preference service in the UK or any equivalent, you agree to tell us to enable us to update our records.
We will hold your information and may use it to inform you of offers in the future or to send you brochures. Again, if you do not want to receive this information in the future, please write to us.
We will not provide your details to any third parties for marketing purposes.
Complaints And Claims
If you have a complaint whilst you are on a holiday, please inform the Manager immediately so that remedial action, where possible, can be taken.
If your complaint cannot be resolved then please contact us on telephone no. +33 05 65 63 23 18 as soon as possible and we will endeavour to help you.
If you remain dissatisfied and wish to make a claim against us then you must right to us within 3 days of your return home giving full details and your booking references number.
For all complaints and claims which do not involve personal injury, illness or death we cannot accept any liability if you fail to notify any complaints or claim within 3 days of your return home as we have been deprived of the opportunity to investigate and if appropriate rectify the problem.
Notices
Any notices due to be served under these terms and conditions will be sent by us to the address given on your booking form. you must write to us at:
S.A.R.L. Lac de Cavagnac, 12390 Bournazel, France
